Head of Solutions

Head of Solutions

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

• Global Role
• Sydney based/ Hybrid work arrangements

The Head of Solutions leads and oversees the delivery of enterprise-wide technology solutions that align with organisational goals. This role manages key functions such as solution architecture, business analysis, and project management to deliver reliable, high-quality, fit-for-purpose technology solutions. The Head of Solutions collaborates with senior leadership and stakeholders to drive innovation and efficiency, ensuring that solutions meet business needs and deliver value. 

Accountabilities include 

• Portfolio Management: Prioritizes initiatives, manages resources, and tracks performance to deliver business value aligned with organizational goals.
• Stakeholder Relationship Management: Builds and nurtures relationships with stakeholders, ensuring engagement, satisfaction, and alignment with solution initiatives.
• Resourcing: Optimizes resource availability and capability, ensuring the right skills are in place for effective solution delivery.
• Financial Management: Manages solution budgets, tracks expenditures, and ensures financial control and accountability while delivering value for money.
• Organisational Capability Development: Identifies current and future skill needs, conducting assessments to align capabilities with organizational goals.
• Systems Delivery Management: Oversees the delivery of systems, ensuring timely, within-scope, and high-quality delivery that meets business requirements.
• Supplier Management: Builds strong supplier relationships, manages selection, monitors performance, and ensures quality service delivery at optimal cost.

Minimum:

• Min 5 years in a similar role
• Experience in working a complex IT environment with multiple applications and systems (Oracle, Salesforce and approx. 60 enterprise applications)
• Experience in the Delivery of SAP projects
• Experience collaborating with internal teams and business partners to deliver initiatives.
• Excellent communication, stakeholder management, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a focus on delivery, customer service, and adding business value.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com 

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.